Privacy Policy

Data collected

• Identification data: first name, last name, email address, phone number.
• Contact data: subject and content of your message via our forms.
• Booking data: date, time, and treatment requested for the video consultation.
• Browsing data: cookies and technical data collected automatically (to be detailed when analytics are added).

Use of data

• Respond to your contact and information requests.
• Confirm and manage your video consultation requests.
• Direct you to the Salonkee booking platform to schedule appointments.
• Improve our services and the user experience.

Contact and video consultation forms

Our site currently provides two forms: a general contact form and a video consultation request form. The data collected through these forms is processed solely to respond to your request. No data is transmitted to third parties for commercial purposes. Appointment booking is redirected through the Salonkee platform, which is subject to its own privacy terms.

Data retention

Your personal data is kept for the time necessary to process your request, and for a maximum of [duration to define – e.g. 3 years] in accordance with the applicable regulations (GDPR).

Data sharing

• Eternal Beauty does not sell, rent, or transfer any personal data to third parties.
• Your data may be shared with technical subcontractors (hosting, emailing tools) for the sole purpose of providing our services.
• For appointment booking, you will be redirected to Salonkee, a third-party platform with its own privacy policy.

User rights

• Right to access your personal data.
• Right to rectify inaccurate data.
• Right to erasure (right to be forgotten).
• Right to restrict processing.
• Right to object to processing.
• Right to data portability.
• To exercise these rights, contact us at Info@eternal-beauty.be

Contact

For any question regarding the protection of your personal data, please contact the data controller: Info@eternal-beauty.be — Avenue Louise 486, 1050 Brussels, Belgium.